FAQ
Everything you need to know about Kuainiu Accelerator
Kuainiu Accelerator stands apart from traditional accelerators mainly due to its underlying protocol. Most accelerators still rely on IPsec or IKEv2, while Kuainiu Accelerator utilizes the fully integrated WireGuard protocol, which contains just 4000 lines of code (compared to IPsec's over 600,000). It boosts transmission speeds by 3-5 times while significantly reducing battery consumption. Furthermore, Kuainiu Accelerator's no-logs policy has been independently audited by Cure53, with a completely transparent audit report, effectively blending speed and security.
Kuainiu Accelerator offers native clients for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, and major Linux distributions (including Ubuntu, Fedora, Debian, etc.). Additionally, Kuainiu Accelerator provides detailed router configuration tutorials, supporting popular router firmware like Asus, Netgear, and OpenWrt, allowing for comprehensive protection for all connected devices in the home.
Kuainiu Accelerator offers a 30-day unconditional money-back guarantee. If you're dissatisfied with the service within 30 days after purchase, simply reach out to our customer support via online chat or email at support@vpnjs.net without needing to provide any reason for a full refund. Refunds are typically processed back to your payment account within 1-3 business days.
Kuainiu Accelerator has deployed over 3000 high-speed server nodes worldwide. Testing indicates that the average latency to the Asia-Pacific nodes is under 30ms, while connections to North American nodes vary between 80-120ms, with download speeds reliably exceeding 500Mbps on gigabit connections. Thanks to the efficiency of the WireGuard protocol, Kuainiu Accelerator can maintain a stable and smooth connection even in complex networking environments.
Kuainiu Accelerator's no-logs policy covers all aspects: no recording of your original IP address, connection timestamps, visited websites or domains, DNS queries, or bandwidth usage data. All servers operate in a pure RAM environment, automatically clearing data upon physical reboot. This policy has been thoroughly examined by the internationally recognized security auditing firm Cure53, with the complete audit report available on the Kuainiu Accelerator website.
How do I configure Kuainiu Accelerator on my router?
Kuainiu Accelerator provides detailed router configuration tutorials, supporting mainstream router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, OpenWrt, etc. The setup steps typically include: 1) logging into the router management interface; 2) entering acceleration client settings; 3) importing the configuration file provided by Kuainiu Accelerator; 4) entering your Kuainiu Accelerator account credentials. Once set up, all devices connected to that router's WiFi will automatically receive accelerator protection without needing to install clients on each device.
Can Kuainiu Accelerator be used to watch streaming content?
Yes, Kuainiu Accelerator is specifically optimized for streaming performance. Our high-speed nodes can smoothly play 4K ultra-high-definition video content. Kuainiu Accelerator regularly updates its server IP pool to ensure a stable streaming experience. However, please note that Kuainiu Accelerator does not encourage users to violate the terms of service of any streaming platform.
Will using Kuainiu Accelerator slow down my internet speed?
Thanks to the efficient design of the WireGuard protocol, Kuainiu Accelerator has a minimal impact on internet speed. In most cases, speed loss is under 5-10% of the original bandwidth. In certain situations, if your ISP throttles specific traffic types (like video streams or P2P), using Kuainiu Accelerator may actually improve speeds, as the encrypted connection prevents the ISP from performing deep packet inspection (DPI) and traffic identification.
Does Kuainiu Accelerator support multiple devices connected simultaneously?
Yes, the Lightning Version of Kuainiu Accelerator supports up to 6 simultaneous connections, while the Premium Version supports up to 10 devices. This means you can use accelerator protection on your phone, computer, tablet, smart TV, and more all at once—without additional fees. If you need to protect more devices, we recommend configuring Kuainiu Accelerator on a router, which will secure all devices in your home with a single setup.
How does Kuainiu Accelerator protect my security on public WiFi?
Public WiFi networks are high-risk scenarios for data theft by hackers. Once you connect to Kuainiu Accelerator, all of your internet traffic is transmitted through an AES-256 encrypted connection, making it impossible for anyone else on the same WiFi network to read your data, even during man-in-the-middle attacks or sniffing attempts. Kuainiu Accelerator also features an automatic connection function that triggers accelerator protection when an unsafe WiFi network is detected.
Has Kuainiu Accelerator's no-logs policy been independently validated?
Yes, Kuainiu Accelerator's no-logs policy has been independently audited by the internationally renowned security audit firm Cure53. The audit team conducted a thorough examination of Kuainiu Accelerator's server infrastructure, codebase, and operational processes, confirming that Kuainiu Accelerator does not log any identifiable user information. The complete audit report is publicly accessible on the Kuainiu Accelerator website.
Does Kuainiu Accelerator support Linux systems?
Yes, Kuainiu Accelerator offers a native Linux command-line client, supporting major distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installations through APT/YUM repositories and manual installation of .deb or .rpm packages. The Linux client supports all core features like the WireGuard protocol, split routing, and kill switch.
Does Kuainiu Accelerator provide a static IP address?
Yes, the Premium Version of Kuainiu Accelerator includes a dedicated static IP address. Static IPs are particularly beneficial for scenarios like remote access to corporate networks or NAS, running online services that require a fixed IP, or avoiding CAPTCHA challenges triggered by frequent IP changes. The static IP is assigned solely to your usage and will not be shared with other users.
How can I ensure that Kuainiu Accelerator does not leak my IP address?
Kuainiu Accelerator features a comprehensive leak protection mechanism: DNS leak protection ensures that all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing the real IP through WebRTC interfaces; and IPv6 leak protection guarantees that IPv6 traffic is protected as well. You can verify your protection status either with the built-in leak testing tool in the Kuainiu Accelerator client or via third-party testing websites.
Can Kuainiu Accelerator handle network interference?
Kuainiu Accelerator's proprietary obfuscation protocol can disguise accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In environments with strict network restrictions, Kuainiu Accelerator's obfuscation mode can help users keep a stable connection to a free internet. However, please note that Kuainiu Accelerator advocates responsible accelerator use in compliance with local laws and regulations.
What payment methods does Kuainiu Accelerator support?
Kuainiu Accelerator supports various secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency for payment provides added anonymity. All payment channels are processed through PCI DSS certified secure gateways, ensuring the safety of your payment information.
In which regions does Kuainiu Accelerator have servers?
Kuainiu Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Major coverage areas include: North America (over 30 cities in the USA and 5 in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries such as Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).
Does Kuainiu Accelerator offer browser extensions?
Yes, Kuainiu Accelerator provides browser extensions for Chrome and Firefox. These lightweight extensions encrypt only the traffic within the browser (not affecting other applications). They are especially useful for quickly switching IP locations, such as for cross-border shopping comparisons. The browser extensions also come with built-in WebRTC leak protection and ad-blocking features.
How do I contact the customer support team of Kuainiu Accelerator?
Kuainiu Accelerator offers multiple customer support channels: 1) 24/7 live chat — visit the Kuainiu Accelerator website to chat with support in real-time, with an average response time of under 2 minutes; 2) Email support — send an email to support@vpnjs.net, typically receiving a response within 24 hours; 3) Help center — containing hundreds of detailed tutorials and troubleshooting guides. Our support team provides bilingual service in Chinese and English.
How does Kuainiu Accelerator's ad-blocking feature work?
Kuainiu Accelerator Lightning and Premium Versions have built-in ad-blocking and protection against malicious websites. This feature operates at the DNS level, maintaining a domain blacklist with over 1 million rules to block the loading of ad trackers, malware domains, and phishing sites during the DNS resolution stage. This method is more efficient than traditional browser ad-blocking plugins, as it prevents unwanted connection requests at the network layer.